Contact NextGen PetCare
Choose the channel that fits your need. For emergencies, contact a local veterinary clinic or emergency hospital first.
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Fastest response
WhatsApp: +92 332 6363574
Open a chat with a pre-filled start message. Best for care requests and quick questions.
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General enquiries
info@nextgenpetcare.com
Service questions, partnerships, and non-urgent written requests.
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Direct contact
mureedsargana@gmail.com
Direct line for personal follow-up when needed.
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Structured request
Create a care request
Use the on-site form to format pet details and open WhatsApp with a ready message.
Operating hours & response expectations
- WhatsApp: Messages are typically reviewed during business hours in Pakistan Standard Time (PKT). Many non-urgent replies are sent within a few hours on weekdays; weekends may be slower.
- Email: Aim for a response within 1–2 business days.
- Emergencies: Do not wait for a virtual reply. Go to your nearest emergency veterinary service.
Before you message
Helpful details include: your name, pet name and type, age or approximate weight, main concern, how long it has been going on, and any medications or recent changes. Photos or short videos can be useful once a chat is open.